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Texting
Texting for your shop, handled.
A text back to callers you missed, replies from customers that come straight to you, review asks, visit reminders and follow-ups on quotes that went quiet. We handle opt-in and STOP for your shop.
System: $279/mo. Want ads too? System+ is $697/mo, with $200/mo in ad spend included. A short sign-up form, then secure checkout by Stripe.
What texting does
Missed-call text-back
When you miss a call, the caller gets a text back in your shop's name. If they haven't said yes to texts, they get an email instead.
Two-way texting
Customers can reply to any text. Their replies come straight to you.
Review-ask texts
After a job, customers get a text with a Google review button and a private feedback option.
Visit reminders
Repeat customers get reminders before visits, and past customers get friendly check-ins.
Quote follow-ups
Quotes that went quiet get a few polite texts until the customer books or says no.
Opt-in and STOP
We handle opt-in, STOP and HELP for your shop. Customers who haven't opted in get email.
Opt-in, STOP and HELP
- We always ask a shop's customers to opt in before texting them, and they can reply STOP anytime. Reply HELP for help.
- Customers can opt in on the phone, when asked "Can we text you about this request?", or with the text box on your shop's form.
- Anyone who replies STOP stops getting texts, and nothing more goes to that number unless they reply START.
- Customers who haven't opted in get email. Details are in our SMS terms.
Straight answers
Will you text my customers without permission?
No. We always ask a shop's customers to opt in before texting them, and they can reply STOP anytime. Reply HELP for help. Texts only go to customers who agreed to them. Everyone else gets email.
What happens when someone replies STOP?
They stop getting texts from that number, and nothing more is sent unless they reply START.
Do I get texts too?
You get job alerts by text if you check the box on the signup form. Otherwise they come by email.