Home / How to Get More Reviews for Your Local Shop
For local shops
Get more reviews for your local shop, the honest way.
Most happy customers never leave a review. They just weren't asked, or it was a hassle. We ask every customer after the job, with a private feedback option so problems reach you first, and we draft replies for you to approve.
Plans from $279/mo, texting included. System+ is $697/mo with $200/mo in ad spend included, and System++ is $897/mo with $400/mo. A short sign-up form, then secure checkout.
How it works
- After a job, your customer gets a friendly ask by text or email, from your shop's name.
- One tap takes them to leave a review. If something went wrong, they can send private feedback to you.
- Each new review gets a drafted reply. You approve before it posts.
- Your monthly scorecard shows how it's going.
What we won't do
- We never write, buy or trade for fake reviews.
- We don't tell customers what to say.
- We don't promise a number of reviews.
Good habits that help
- Ask the same day, while the job is fresh.
- Reply to every review, short and human.
- Say thanks for the good ones and fix the bad ones.
Also included
Calls answered when you can't
Answers when you can't, day or night, and emails you the details. How it works
Texting and email
Follow-up and reminders go out by text and email, from your business's name, to customers who opted in. Texting is included in every plan.
Reviews
Review and referral asks after jobs. Each new review gets a drafted reply you approve. How review replies work.
Monthly scorecard
A short message with a private link. No new dashboard.
Three plans. Pick what fits.
System
Calls answered when you can't, every lead and quote followed up, past customers brought back, reviews and referrals asked for, your Google profile kept up, and your website. Simple online setup, real support and a plain report every month. Billed monthly. Texting is included, and it covers missed-call text-back, review asks, reminders and replies. Customers opt in, and anyone can reply STOP anytime. Google profile updates start after you add us as a manager on your profile.
Start with SystemSystem+
Everything in System, plus ads run for you under your shop's name, aimed at the jobs you want more of. $200/mo in ad spend is included. We pay for the ad spend directly, so there's no separate ad bill. Billed monthly.
- Ads built from your own job photos and clips
- Set up to get form fills, not cheap clicks
- Ad results in your monthly report
System++ · $897/mo Everything in System+, with $400/mo in ad spend included instead of $200. We pay for the ad spend directly, so there's no separate ad bill. Billed monthly.
Start System++Texting is included in every plan. Premium targeted postcards are the only add-on, billed separately. You choose who gets them: homeowners, home value and age, recent home buyers, or your own past customers. See postcards. We don't promise leads, calls, jobs or rankings. You own your site, your list and your data.
Straight answers
Does it work for every industry?
Yes, for any shop with customers you can reach by text or email. Regulated professions should check their own rules on review requests.
Is there an extra fee for texting?
No. Texting is included in every plan.
Is texting extra?
No. Texting is included in every plan. Premium targeted postcards are the only add-on, billed separately. We text only customers who opted in.